Interaction with the Tastykhana team
We were invited for a meet and greet at Malaka Spice by the Tastykhana team. Tastykhana.in is one of India's first online food ordering portals and currently their services are available in Pune, Mumbai , Bangalore, Delhi ,Noida, Gurgaon and Faridabad. They have tied up with around 5000 restaurants which is quite impressive considering the fact that Indian Restaurant owners are very hesitant about experimenting with anything even remotely related to the Internet.
Tastykhana founders Shachin Bhardwaj and Sheldon Dsouza decided to venture into India’s vast food industry in 2007 when Bhardwaj noticed the need for more web-available information in Pune’s restaurant sector and since then they have never looked back.
Other than ordering from website the service is also available through mobile apps for Android and iOS. We have ordered through tastykhana a lot and our experience has been good most of the times.
The Tastykhana team appreciated our feedback and were open-minded to our suggestions. They are currently trying to automate the whole process and make the whole food ordering experience better for the users. The team spoke about further additions to their service and the website which are in the pipeline.
They plan to come out with calorie counter on particular dishes and make pictures available for items which are on the menu.
Now this is one service we all can drool over. It’s food, and we are crazy for anything to do with food!
Tastykhana founders Shachin Bhardwaj and Sheldon Dsouza decided to venture into India’s vast food industry in 2007 when Bhardwaj noticed the need for more web-available information in Pune’s restaurant sector and since then they have never looked back.
Other than ordering from website the service is also available through mobile apps for Android and iOS. We have ordered through tastykhana a lot and our experience has been good most of the times.
What we Like
- Discovering lesser known restaurants - From Punjabi to Italian and from Burgers to traditional Indian thalis,they have an array of restaurants to satisfy everyone's taste buds. We got to know about quite a few small eateries in our locality that serve lip smacking food at nominal prices that we wouldn't have tried otherwise.
- Advance Order - Getting a particular cake for a special occasion or ordering lunch at office , advance order has made life easier and the best part is, its delivered at your doorstep.
What needs to be improved
- If one of the restaurants is closed for the day or it doesn't have staff to deliver the food, the customer is informed 20-25 minutes after ordering. This process should to be automated and customer should be informed earlier about it.
The Tastykhana team appreciated our feedback and were open-minded to our suggestions. They are currently trying to automate the whole process and make the whole food ordering experience better for the users. The team spoke about further additions to their service and the website which are in the pipeline.
They plan to come out with calorie counter on particular dishes and make pictures available for items which are on the menu.
Now this is one service we all can drool over. It’s food, and we are crazy for anything to do with food!
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